Terms & Conditions

We design, code, test, and deploy software products under agreed scope timelines. All deliverables are built against explicit technical benchmarks. Any change requests outside the initial blueprint scopes will be considered out-of-scope work and will initiate secondary fee assessments.

While we test systems under strict simulated spikes and database audits, V2 Labs does not guarantee third-party platform API up-times (such as Salesforce, HubSpot, or Zoho API endpoints) or third-party cloud infrastructure status.

Professional fees are set according to standard milestones outlined in our Statement of Work (SOW). Engagement triggers a strict billing lifecycle:

Upon complete settlement of all agreed milestone payments, the custom codebase and bespoke graphic interfaces programmed specifically for your project transfer entirely to you.

V2 Labs retains ownership of any pre-existing software templates, internal framework modules, proprietary helper scripts, and atomic design elements developed in-house prior to the project start. We grant you an irrevocable, royalty-free, perpetual license to run, compile, and scale these foundational modules inside your product.

To ensure professional engineering pipelines run efficiently, the Client agrees to:

• Provide timely and accurate feedback on milestones within 5 calendar days.
• Secure and provision authorized API keys, database credentials, staging access keys, and cloud account credentials when required.
• Designate a primary point-of-contact with authority to sign off on technical blueprint milestones.

To the maximum extent permitted by applicable law, V2 Labs will not be liable for any indirect, incidental, special, consequential, or punitive damages. This includes but is not limited to:

• Loss of business profits, corporate revenues, data, or reputation.
• Losses incurred due to third-party database breaches, cloud server failures, or downtime.
• System bugs arising from unapproved Client modifications to the database or code.

Our total cumulative liability in any contract dispute will never exceed the total fee amount actually paid by the Client to V2 Labs for the specific deliverable under dispute.

Either party may terminate an active contract by providing 30 calendar days of written notice to the other party. Upon notice:

• V2 Labs will immediately suspend engineering pipelines and halt hourly scopes.
• The Client remains fully obligated to settle all pending invoices and work-in-progress hours logged up to the termination date.

We reserve the right to suspend cloud servers, databases, or deploy tunnels if invoices remain unpaid for more than 30 calendar days past their due date.

These Terms & Conditions are governed by and construed in accordance with the laws of India, without giving effect to conflicts of law principles.

Any dispute, controversy, or claim arising out of these Terms of Engagement will be resolved through professional mediation in Mumbai, Maharashtra, India.

For inquiries, SOW blueprints, or contract clarifications, reach out directly to the V2 Labs legal operations desk: